Privacy Policy
Your privacy
Heart & Home Property is committed to protecting user privacy and is required to comply with Information Privacy Principles (IPPs) contained in the Information Privacy Act 2009 (IPS Act) that set out how personal information must be collected and managed.
Changes to this Privacy Policy
Heart & Home Property reserves the right to make amendments to this Privacy Policy at any time, but in line with relevant legislation.
Information collection and use
Heart & Home Property may collect your information when conducting promotions. Your interaction with promotional activities if taken as your consent to receiving promotional material from us, until you notify us that you would like to be removed from phone, email or other lists.
Whilst acting as your real estate agent, Heart & Home Property collects personal information about you and with your consent will use it to act for you to perform Agent obligations or carry out instructions you give under an Appointment of Agent.
Disclosure
The Agent will only disclose information to other parties as required to perform their duties under an Appointment of Agent, to achieve the purposes specified or as otherwise allowed under the Privacy Act 2009.
Heart & Home Property’s website uses cookies to collect information about visitors and to track advertising campaign data. A 'cookie' is a small file that is sent to your computer when you visit our website. When you visit our website again, the cookie provides us with information about your interactions within our website. Cookies may store user preferences and other information. You can set your browser to refuse cookies or to indicate when a cookie is being sent. However, some of our website features or services may not function properly without cookies.
Information collected & Cookies
Unless you specifically tell us, Heart & Home Property will not know who you are. Any personal information you provide will be used for the purpose specified at the time it is collected, and will otherwise be managed in accordance with the IPS Act. This information will only be made available Heart & Home Property. No attempt will be made to identify your personal details unless legally required to do so. When you visit Heart & Home Property’s website, our web servers make a record of your visit and records anonymous information for statistical purposes only. This information is your traffic patterns through our site such as:
- the date and time of your visit to the site
- the pages you accessed and documents downloaded.
Email correspondence sent to Heart & Home Property or through the website will be retained in accordance with relevant regulations. Your name and address will not be added to a mailing list, unless you are subscribing to our ‘new listings’ notification, and we will not disclose these details to third parties without your consent, unless required by law.
Security
Heart & Home Property’s website does not provide open access facilities for securely transmitting information across the Internet. You are advised that there can be risks with transmitting information across the Internet. Heart & Home Property’s website may contain links to other websites. Heart & Home Property is not responsible for the privacy or security practices or the content of such websites.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know.
Contacting us
Heart & Home Property welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
